Terms & withdrawal
What you are buying, and what you can give back.
1. Provider and scope
Your contracting party is Nicolas von Garrel, Tübinger Straße 4a, mistervoga@gmail.com. These terms apply to the use of docflow.studio and to the purchase of full access. Differing terms of the user apply only where they have been expressly agreed.
2. What the service does
docflow typesets text you bring into a designed web document and a matching PDF. It writes no content for you and adds no sentences, facts, or figures. Structuring recognises headings, sections, lists, and emphasis — it does not replace your own review of the content.
The service is operated with customary care but without a guaranteed availability level. Maintenance, provider outages, and ongoing development can cause interruptions.
3. Account and your content
Publishing, PDF export, and structuring by Claude require an account. Keep your credentials confidential. One account per person; sharing it with others for joint use is not permitted.
Your content stays yours. You confirm that you hold the rights to what you upload — this matters most for logos, artwork, and font files: a font needs a licence that permits embedding in web documents and PDFs. Access may be suspended and a document removed where content infringes third-party rights or breaks the law.
To provide the service you grant a simple right of use in your content, limited to storing, rendering, and delivering your documents. Nothing is published that you do not publish yourself.
4. Price, payment, duration
Full access is paid once; the price that applies is shown during checkout. Payment is handled by Stripe. The contract is concluded when the payment is confirmed, and access is unlocked immediately.
“Keep it for good” means: for as long as the service runs, with no follow-up cost and no subscription. Should the service be discontinued, this will be announced at least 30 days in advance; until then, export as PDF and Markdown and deletion of your data remain available.
5. Right of withdrawal for consumers
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us (Nicolas von Garrel, Tübinger Straße 4a, mistervoga@gmail.com) by a clear statement — an email will do — of your decision. You may use the model form below, though it is not obligatory. To meet the deadline it is enough to send your communication before the period expires.
If you withdraw, all payments received will be reimbursed without undue delay and no later than fourteen days after we receive your notification, using the same means of payment you used. No fees are charged for this.
No early expiry of the withdrawal right is invoked: even though access is usable immediately, the withdrawal right stands for the full fourteen days. Beyond that, the promise on the pricing page — 14 days money back, no questions asked — applies whether or not you are a consumer.
Model withdrawal form
To Nicolas von Garrel, Tübinger Straße 4a, mistervoga@gmail.com: I/we hereby give notice that I/we withdraw from my/our contract for the purchase of full access to docflow.studio. Ordered on / received on: Name of consumer(s): Address of consumer(s): Date:
6. Liability
Liability is unlimited in cases of intent and gross negligence, for injury to life, body, or health, and under product liability law. In cases of simple negligence, liability arises only for breach of essential contractual duties, limited in amount to the typical, foreseeable damage.
You are responsible for the content of your documents. Check the result before you send it — amounts, deadlines, and addresses above all.
7. Ending and deletion
You can delete your account yourself at any time, which removes your documents, share links, and uploaded files. Outside the withdrawal period this does not include a refund. Access may be suspended for serious breaches of these terms.
8. Changes, law, dispute resolution
Changes to these terms are announced by email with reasonable notice. For access already purchased, changes apply only where they are reasonable and do not retroactively reduce the scope of what was bought.
German law applies; mandatory consumer protection provisions of the country where you have your habitual residence remain unaffected. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.